1. Home
  2. High on Emotional Quotient

High on Emotional Quotient

Can every one of us be an effective leader? What is effective managerial leadership? Does it have something to do with emotional intelligence? Does it depend on our cognitive and social intelligence? Is our ability to manage our emotions and to manage our interactions with others important? Can we teach one to manage emotions? What must such a self-management curriculum have? So many questions to answer. That, it is an active course in some top management schools tells us that it is an important subject. However, what they don’t, is that it is complex.

In current times of everyday stress, students in our business schools must be prepared to integrate their emotional intelligence with their everyday behaviour, if they are to succeed later in their professional lives. That calls for integrating, cognitive intelligence (CI), social intelligence (SI) and emotional intelligence (EI). Hence, assessing the level of emotional intelligence by recognising the distinction between emotional and intellectual competency, is as important as success itself.

Emotional intelligence, measures our ability to recognize, understand, manage, and effectively use our emotions as well as that of the others. It includes a range of emotional and social skills that influence, how we perceive and express ourselves, develop and maintain relationships, cope with challenges, and make sound decisions. Actually, emotional quotient measures cognitive intelligence and problem-solving abilities. While CI is important, EI too plays a significant role in our personal and professional success. The simple question thence will be, how does one develop high EI or EQ?

Let’s start with ‘Self-Awareness’ This is knowing our own emotions, strengths, weaknesses, values, and goals. We must be in touch with our feelings and must recognize the impact of our emotions on our behaviour. Having experienced self-awareness, we must self-regulate. We must manage and control our emotions effectively, remain calm under pressure, adapt to changing circumstances, and avoid impulsive or destructive behaviour. We may be self-aware and also adept at self- regulation but without empathy, both mean nothing. What is empathy? We are all on ‘Social Media’, but do we have Social Skills’? ‘WhatsApp’ is a great example. Even as we are members in multiple groups, that include many personal friends, can we bear to see a different perspective than our own? We fight endlessly and prefer leaving a group, to understanding the other view. High EQ individuals excel in building and maintaining positive relationships. They are skilled communicators, resolve conflicts effectively, and are good at cooperating with others.

Nothing is gained if we are not sufficiently motivated. It’s often said, “We cannot solve problems with the kind of thinking we employed when we came up with them.” That of course, is strong internal motivation to achieve goals and pursue personal growth. Life’s trajectory often depends on how well we learn and how resilient we are. Ability to express feelings in an appropriate and constructive manner, both verbally and non-verbally is the key. That said, how well we manage our interpersonal relationships, leadership skills, stress management, will eventually lead to our overall well-being.

Cognitive intelligence, refers to our ability to think, reason, and solve problems using intellectual capabilities. It is multi-faceted and includes a range of cognitive skills and intellectual functions like reasoning, memory, language, communication, mathematical and quantitative skills, visual and spatial processing, problem solving, abstract thinking, learning to adapt to new situations, and creative skills. While cognitive intelligence is important, it’s just one component of a person’s overall intelligence and abilities. Emotional intelligence, social intelligence, and practical skills play crucial roles in our success and well-being.

Social intelligence, is the ability to understand and navigate social situations effectively and includes a range of interpersonal skills that enable us to interact, communicate, and build relationships with others in a socially adept manner. It includes empathy, active listening, effective communication, interpersonal sensitivity, conflict resolution, perspective-taking, relationship building, influence, leadership, and networking. It improves our personal relationships, the workplace, leadership, supports teamwork, and resolves conflicts. Further it helps in effective communication, collaboration, and builds strong support networks.

Personal reflection, feedback from others, and exposure to diverse social experiences helps us navigate the complexities of human interaction, understand social dynamics, and build meaningful connections with others. Developing emotional intelligence is a lifelong process that can be finetuned through self-awareness, self-regulation, empathy, and interpersonal skills training. That comprises the curriculum that must be taught.

(Visited 3 times, 1 visits today)